Help, Returns & Legal


THE LEGAL STUFF

WE'VE TRIED TO MAKE OUR POLICIES CLEAR BY SUMMARISING THE MAIN TERMS AND ALSO PROVIDING YOU WITH MORE DETAIL BELOW.

YOU CAN EMAIL US ON HELP@SNEAKERBOY.COM WITH ANY QUERIES.

WHERE WE USE THE WORD "SNEAKERS" WE'RE REFERRING TO SNEAKERS OR ANY OTHER PRODUCT YOU BUY FROM US.

SNEAKERBOY ID (SB ID)

YOUR SNEAKERBOY ID IS THE EMAIL ADDRESS YOU ENTERED WHEN YOU CREATED YOUR ACCOUNT.

YOU CAN USE YOUR SNEAKERBOY ID TO MAKE PURCHASING QUICKER, SAVE ADDRESS AND PAYMENT DETAILS AND TO CHECK YOUR ORDERS.

PRICING AND CURRENCY

ALL PAYMENTS FOR ORDERS WILL BE IN THE CURRENCY CLEARLY DISPLAYED IN THE CHECKOUT. YOU MAY CHANGE YOUR CURRENCY BY SELECTING THE SET REGION OPTION FROM THE MAIN MENU.

GST IS PAYABLE ON ALL GOODS DELIVERED TO AN AUSTRALIAN SHIPPING ADDRESS AND IS CALCULATED FOR YOU AND CLEARLY DISPLAYED THROUGH THE CHECKOUT PROCESS.

PAYMENT AND BILLING

WE OFFER A VARIETY OF PAYMENT OPTIONS INCLUDING VISA, MASTERCARD AND AMERICAN EXPRESS.

PAYMENT FOR YOUR ORDER WILL BE TAKEN WHEN YOU PLACE IT. WE WILL REFUND YOUR PAYMENT WHERE YOUR ORDER IS NOT ACCEPTED OR CANCELLED IN ACCORDANCE WITH THESE CONDITIONS.

FOR YOUR PROTECTION WE DO NOT STORE YOUR CREDIT CARD DETAILS.

SHIPPING

SHIPPING IS FREE FOR ALL ORDERS OVER $300 OR IF A SNEAKERBOY LANYARD IS INCLUDED IN YOUR BASKET. FOR ORDERS BELOW $300, SHIPPING IS CHARGED AT THE FLAT RATE OF $20 FOR SHIPMENT ANYWHERE IN THE WORLD.

DURING THE SNEAKERBOY SALE, SHIPPING IS $20 PER PAIR OF SNEAKERS AND $10 ON ALL CLOTHING & ACCESSORIES ANYWHERE IN THE WORLD.

REFER TO THE SHIPPING NOTES ON PRODUCT PAGES FOR THE APPLICABLE SHIPPING RATES.

ORDER TRACKING

ONCE SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFYING YOU OF THE TRACKING INFORMATION FOR YOUR ORDER. ORDER STATUS INFORMATION IS ALSO AVAILABLE VIA THE SNEAKERBOY WEBSITE WHEN LOGGED IN WITH YOUR SBiD.

OUR PREFERED CARRIERS ARE TOLL FAST AND AUSTRALIA POST EXPRESS.

DELIVERY

ONCE YOU HAVE CHOSEN YOUR SNEAKERS AND YOUR ORDER HAS BEEN PLACED, YOU WILL RECEIVE AN EMAIL ACKNOWLEDGING THE DETAILS OF YOUR ORDER. THIS EMAIL IS NOT AN ACCEPTANCE OF YOUR ORDER, JUST A CONFIRMATION THAT WE HAVE RECEIVED IT.

WE RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER IF WE ARE UNABLE TO OBTAIN AUTHORISATION FOR PAYMENT, THAT SHIPPING RESTRICTIONS APPLY TO A PARTICULAR ITEM OR THAT THE ITEM ORDERED IS OUT OF STOCK.

WE'LL TRY TO GET ACCEPTED ORDERS TO YOU AS QUICKLY AS WE CAN BUT PLEASE NOTE THAT ANY STATED DELIVERY TIMES ARE ESTIMATES ONLY. DELIVERY WILL BE MADE TO THE DELIVERY ADDRESS SPECIFIED BY YOU IN THE ORDERING PROCESS. RISK IN AND TITLE TO THE GOODS ORDERED SHALL PASS TO YOU UPON DELIVERY TO THAT DELIVERY ADDRESS. GOODS ARE DESPATCHED FROM OUR WAREHOUSE IN AUSTRALIA.

DURING SALE AND PEAK PERIODS ORDER WILL BE PROCESSED WITHIN 7 BUSINESS DAYS.

REFUSALS

IF YOU REFUSE THE DELIVERY OR IT CANNOT BE DELIVERED BY THE CARRIER, THE ORDER WILL BE RETURNED TO SNEAKERBOY AND YOU WILL BE CREDITED FOR THE PRODUCT COST, LESS SHIPPING AND HANDLING AND A RESTOCKING FEE.

RETURN POLICY SUMMARY

SNEAKERBOY WILL HAPPILY ACCEPT RETURNED SNEAKERS IF THE TERMS AND CONDITIONS OF OUR RETURNS POLICY ARE MET.

RETURN REQUEST

YOU'LL NEED TO TELL US WHY YOU WANT TO RETURN THE SNEAKERS BY COMPLETING A RETURN REQUEST WITHIN 14 DAYS OF RECEIVING YOUR GOODS.

TO REQUEST A RETURN, PLEASE EMAIL HELP@SNEAKERBOY.COM . YOU WILL NEED TO PROVIDE COMPLETE DETAILS OF WHY THE RETURN IS REQUESTED (E.G. IF THE ITEM IS FAULTY, COMPLETE DETAILS OF THE FAULT OR IF THE SIZE WAS WRONG, YOU'LL NEED TO SELECT A REPLACEMENT SIZE) AND ANY ACCOMPANYING DETAILS REQUESTED (SUCH AS A PHOTO IMAGE OF FAULTY GOODS).

A RETURN REQUEST MUST BE SUBMITTED WITHIN 14 DAYS OF YOUR RECEIPT OF THE RELEVANT GOODS UNLESS THE REASON FOR THE REQUEST IS THAT THE GOODS ARE FAULTY, IN WHICH CASE THE RETURN REQUEST MUST BE SUBMITTED WITHIN 6 MONTHS OF YOUR RECEIPT OF THE GOODS.

RETURNS AND EXCHANGES/REFUNDS WILL ONLY BE ALLOWED WHERE YOU MEET OUR RETURNS POLICY REQUIREMENTS, INCLUDING THE RETURN CONDITION REQUIREMENTS (SEE BELOW). IF YOUR RETURN REQUEST MEETS OUR POLICY WE WILL ISSUE YOU WITH A RETURN AUTHORISATION WHICH ALLOWS US TO TRACK YOUR CASE.

YOU MUST ENSURE THAT GOODS ARE RETURNED TO US WITHIN 28 DAYS OF THE DATE THAT WE ISSUE TO YOU THE RETURN AUTHORISATION. RETURNS OUTSIDE THIS TIME FRAME MAY OR MAY NOT BE ACCEPTED BY US (IN OUR DISCRETION) AND, IF ACCEPTED, WILL ONLY ENTITLE YOU TO A STORE CREDIT.

EXCHANGE RETURNS

YOU CAN REQUEST AN EXCHANGE RETURN IF YOUR SNEAKERS DON'T FIT.

AN EXCHANGE RETURN IS AVAILABLE ONLY WHERE YOU REQUEST A DIFFERENT SIZE IN THE SAME PRODUCT ORDERED. IF YOU WANT TO CHANGE STYLES, THIS WOULD NEED TO BE PROCESSED AS AN "OTHER RETURN" (SEE BELOW). EXCHANGE IS SUBJECT TO AVAILABILITY OF THE PRODUCT IN THE REQUESTED SIZE. WHERE WE DON'T HAVE AVAILABILITY, WE WILL PROVIDE YOU WITH A FULL REFUND OF THE AMOUNTS PAID TO US FOR THE RELEVANT PRODUCTS.

FAULTY RETURNS

YOU CAN REQUEST A FAULTY RETURN IF YOUR SNEAKERS ARE FAULTY WITHIN 6 MONTHS OF RECEIVING THEM.

GOODS ARE CONSIDERED FAULTY ONLY WHERE THEY ARE DEFECTIVE AT THE TIME THAT THEY ARE DELIVERED TO YOU OR A MANUFACTURING FAULT OCCURS WITHIN 6 MONTHS OF DELIVERY OF THE GOODS TO YOU. DAMAGE OCCURRING DUE TO WEAR AND TEAR IS NOT CONSIDERED TO BE A MANUFACTURING FAULT.

WE WILL TRY TO REPAIR FAULTY ITEMS BUT WHERE THIS IS NOT POSSIBLE OR PRACTICABLE, WE WILL REPLACE THEM WITH THE SAME PRODUCT AND SIZE OR, IF WE DON'T HAVE STOCK, WE WILL PROVIDE YOU WITH YOUR CHOICE A FULL REFUND OR A STORE CREDIT FOR THE AMOUNT PAID TO US FOR THE FAULTY ITEMS.

OTHER RETURNS

WE'LL GLADLY CONSIDER OTHER RETURNS AND IF WE APPROVE THEM WILL GIVE YOU A STORE CREDIT FOR THE AMOUNT YOU PAID TO US LESS OUR SHIPPING COSTS.

OTHER RETURNS ARE ALL RETURNS OTHER THAN EXCHANGE RETURNS AND FAULTY RETURNS (E.G. WHERE YOU CHANGE YOUR MIND ABOUT SNEAKERS THAT YOU ORDERED). OTHER RETURNS MAY OR MAY NOT BE AUTHORISED IN OUR FULL DISCRETION.

RETURN AUTHORISATION

IF YOUR RETURN REQUEST MEETS OUR POLICY WE WILL ISSUE YOU WITH A RETURN AUTHORISATION WHICH ALLOWS ALL OF US TO TRACK YOUR CASE. RETURN AUTHORISATIONS ARE SUBJECT TO US ACCEPTING THAT THE SNEAKERS MEET OUR RETURN CONDITION REQUIREMENTS.

RETURN SHIPPING

WE WILL PROVIDE YOU WITH FREE RETURN SHIPPING FOR EXCHANGE & FAULTY RETURNS. FOR OTHER RETURNS YOU'LL NEED TO PAY FOR SHIPPING AND SHOULD CONSIDER INSURANCE BECAUSE THE SNEAKERS WILL BE YOUR RESPONSIBILITY UNTIL WE GET THEM BACK.

THE RETURN AUTHORISATION WILL SET OUT DETAILS OF THE PROCEDURE TO ACCESS FREE SHIPPING. ALL RETURNS MUST BE SHIPPED BACK TO OUR AUSTRALIAN ADDRESS.

REFUNDS

WE WILL PROVIDE YOU WITH FREE RETURN SHIPPING FOR EXCHANGE & FAULTY RETURNS. FOR OTHER RETURNS YOU'LL NEED TO PAY FOR SHIPPING AND SHOULD CONSIDER INSURANCE BECAUSE THE SNEAKERS WILL BE YOUR RESPONSIBILITY UNTIL WE GET THEM BACK.

WE WILL PROCESS REFUNDS WITHIN 48 HOURS AND ONLY TO THE CREDIT CARD USED TO PURCHASE THE RELEVANT GOODS. THE TIME FRAME FOR YOU TO ACTUALLY RECEIVE YOUR REFUND DEPENDS ON YOUR BANK.

RETURN CONDITION

EXCEPT FOR FAULTY RETURNS, WE WILL ONLY ACCEPT RETURNS WHERE THE SNEAKERS STILL HAVE THE UNBROKEN SNEAKERBOY SECURITY TAG ATTACHED, WHERE YOU HAVE ONLY TRIED THEM ON CARPET, WHERE THE SNEAKERS ARE "AS NEW" AND UNMARKED, WHERE THE BOX IS "AS NEW" AND UNMARKED AND WHERE YOU'VE RETURNED ALL SNEAKERBOY AND DESIGNER TAGS, LITERATURE, PACKAGING, BAGS AND ACCESSORIES THAT WERE INCLUDED.

RETURN OF SALE ITEMS

PLEASE CHOOSE CAREFULLY. THERE ARE STRICTLY NO REFUNDS, NO EXCHANGES AND NO CANCELLATIONS ON ANY PRODUCTS PURCHASED ON SALE.

SHIPPING & INSURANCE

ALL SNEAKERBOY DELIVERIES ARE SENT FROM AUSTRALIA AND INCLUDE SHIPPING AND INSURANCE UNITL YOUR SNEAKERS ARE ON YOUR FEET.

"SNEAKERS ON YOUR FEET" MEANS TILL THEY HAVE BEEN DELIVERED TO THE ADDRESS YOU NOMINATED!

RETURN DUTIES & TAXES

WHERE YOU RETURN ANY GOODS TO US IN ACCORDANCE WITH OUR RETURNS POLICY, YOU ARE RESPONSIBLE FOR CLAIMING ANY AVAILABLE REFUND OF DUTIES AND TAXES PAID AT YOUR END.

CANCELLATION

WE PREFER YOU DIDN'T, BUT YOU CAN CANCEL ANY ORDER YOU PLACE - EXCEPT FOR SALE ITEMS - UNTIL ITS STATUS BECOMES "PROCESSING".

ORDERS FOR SALE ITEMS CANNOT BE CANCELLED UNDER ANY CIRCUMSTANCES.

SNEAKERBOY CREDIT

ANY SNEAKERBOY STORE CREDIT ISSUED BY US IS VALID FOR 12 MONTHS ONLY.

WHAT'S IN THE BOX?

WHAT YOU WILL GET IN THE BOX IS YOUR SNEAKERS, THE SNEAKERBOY SECURITY TAG - WHICH YOU SHOULDN'T REMOVE IF YOU'RE GOING TO RETURN YOUR SNEAKERS & THE SB003 SNEAKER BAG.

PRIVACY POLICY

YOUR SNEAKERBOY ID CONTAINS THE PERSONAL INFORMATION THAT YOU CHOOSE TO ENTER. WE USE THAT INFORMATION SO THAT WE CAN DO BUSINESS WITH YOU AND, IF YOU LET US, TO TELL YOU ABOUT STUFF LIKE PRODUCTS AND EVENTS. WE'RE NOT STALKERS SO WE'LL IMMEDIATELY STOP ANY COMMUNICATIONS YOU SAY NO TO.

YOUR PRIVACY

PRIVACY IS VERY IMPORTANT TO US AND WE ARE COMMITTED TO PROTECTING YOUR PERSONAL AND DATA PRIVACY. THIS POLICY SETS OUT THE BASIS ON WHICH WE MAY COLLECT AND USE YOUR PERSONAL DATA. BY USING THIS WEBSITE YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

WHAT WE COLLECT AND USE THE PERSONAL DATA WE COLLECT, TO A LARGE EXTENT, DEPENDS ON WHETHER YOU ELECT TO GIVE US ANY INFORMATION ABOUT YOURSELF BY REGISTERING FOR A SNEAKERBOY ID AND THE WAY YOU USE THE WEBSITE. WHEN YOU REGISTER FOR A SNEAKERBOY ID AND/OR ELECT TO BUY PRODUCTS FROM US YOU MAY PROVIDE US WITH CERTAIN INFORMATION WHICH MAY INCLUDE YOUR NAME, EMAIL/MAILING/DELIVERY ADDRESS, PHONE NUMBER, EMAIL ADDRESS, CONTACT PREFERENCES AND CREDIT CARD INFORMATION.

WE MAY USE YOUR PERSONAL DATA TO:

(A) KEEP YOU POSTED ON SNEAKERBOY'S LATEST PRODUCT ANNOUNCEMENTS, OFFERS AND UPCOMING EVENTS. AT THE TIME OF REGISTERING FOR A SNEAKERBOY ID YOU WILL BE ABLE TO SPECIFY THE TYPES OF COMMUNICATIONS YOU WISH TO RECEIVE. IF YOU CHANGE YOUR MIND, YOU CAN OPT IN OR OPT OUT AT ANYTIME BY LOGGING IN TO YOUR SNEAKERBOY ID AND UPDATING YOUR ACCOUNT PREFERENCES. OUR MAILING LIST COMMUNICATIONS WILL ALSO PROVIDE A MECHANISM FOR YOU TO OPT OUT;

(B) DO BUSINESS WITH YOU AND GENERALLY COMMUNICATE WITH YOU FOR THE PURPOSES OF ANY TRANSACTION BETWEEN YOU AND US OR ANY ENQUIRY MADE BY YOU; AND

(C) ENABLE US TO BETTER SERVE YOU AND OTHER CUSTOMERS.

WE SHARE PERSONAL DATA WITH COMPANIES WHO PROVIDE SERVICES IN CONNECTION WITH OUR OPERATIONS SUCH AS INFORMATION AND PAYMENT PROCESSING, EXTENDING CREDIT TO YOU, FULFILLING CUSTOMER ORDERS, DELIVERING PRODUCTS TO YOU, MANAGING AND ENHANCING CUSTOMER DATA, PROVIDING CUSTOMER SERVICE AND ASSESSING YOUR INTEREST IN OUR PRODUCTS AND SERVICES. THESE COMPANIES ARE OBLIGATED TO PROTECT YOUR INFORMATION. OTHERWISE, WE DO NOT GIVE OUT PERSONAL DATA TO THIRD PARTIES UNLESS REQUIRED OR PERMITTED BY APPLICABLE LAWS OR WHERE REASONABLY NECESSARY TO ENFORCE/DEFEND OUR RIGHTS.

PROTECTION OF PERSONAL DATA

WE TAKE REASONABLE PRECAUTIONS TO SAFEGUARD YOUR PERSONAL DATA AGAINST LOSS, THEFT AND MISUSE, AS WELL AS AGAINST UNAUTHORISED OR ACCIDENTAL ACCESS, DISCLOSURE, ERASURE, PROCESSING, ALTERATION AND DESTRUCTION. HOWEVER, WE ARE NOT RESPONSIBLE FOR ANY OF THESE OCCURRENCES IN RELATION TO YOUR PERSONAL DATA.

YOU CAN HELP SECURE YOUR PERSONAL DATA BY MAINTAINING CONFIDENTIALITY OF YOUR SNEAKERBOY ID INFORMATION (INCLUDING ANY USER NAME AND PASSWORD). PLEASE ADVISE US IMMEDIATELY IF THERE IS ANY UNAUTHORISED USE OF YOUR ACCOUNT INFORMATION OTHER BREACH OF SECURITY. YOU SHOULD NEVER GIVE YOUR PASSWORD TO ANYONE.

WE TAKE REASONABLE STEPS TO KEEP YOUR PERSONAL DATA ACCURATE. TO ASSIST US TO DO THIS, WE MAKE IT EASY FOR YOU TO UPDATE YOUR ACCOUNT INFORMATION. UPDATES CAN BE MADE BY LOGGING IN TO YOUR SNEAKERBOY ID. ACCESS TO AND CORRECTION OF PERSONAL DATA.

YOU MAY REQUEST ACCESS TO AND CORRECTIONS OF YOUR PERSONAL DATA HELD BY US. IF YOU WISH TO OBTAIN A COPY OF ANY OF YOUR PERSONAL DATA OR IF YOU BELIEVE THAT THE PERSONAL DATA RELATING TO YOU WHICH WE COLLECT AND MAINTAIN IS INCORRECT, PLEASE CONTACT US AT HELP@SNEAKERBOY.COM.

CHANGES TO OUR POLICY

FROM TIME TO TIME IT MAY BE NECESSARY FOR US TO REVIEW AND REVISE THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME. AMENDMENTS TO OR REPLACEMENTS OF THIS PRIVACY POLICY WILL BE POSTED ON THIS WEBSITE. PLEASE CHECK BACK FREQUENTLY. FURTHER INFORMATION IF YOU HAVE ANY QUESTIONS CONCERNING OUR COLLECTION OR USE OF YOUR PERSONAL DATA PLEASE CONTACT US AT HELP@SNEAKERBOY.COM.

GENERAL TERMS

THESE ARE THE CONDITIONS THAT APPLY TO YOUR USE OF THE SNEAKERBOY WEBSITE (WEBSITE OR SITE) AND ANY ORDERS THAT YOU PLACE WITH SNEAKERBOY (ORDERS).

WE'VE TRIED TO MAKE THESE AS CLEAR AND SIMPLE AS POSSIBLE BUT FEEL FREE TO EMAIL US AT HELP@SNEAKERBOY.COM WITH ANY QUERIES.

SNEAKERBOY ID AND PRIVACY

TO USE SOME OF THE FEATURES OF THE SITE, YOU WILL NEED A SNEAKERBOY ID AND WILL NEED TO PROVIDE SOME INFORMATION ABOUT YOURSELF. THE INFORMATION THAT YOU NEED TO PROVIDE WILL DEPEND ON WHAT YOU WANT TO DO ON THE SITE (E.G. IF YOU WANT TO PLACE AN ORDER, YOU WILL NEED TO PROVIDE DELIVERY AND PAYMENT DETAILS). PLEASE MAKE SURE THAT YOUR INFORMATION IS KEPT UP TO DATE. YOU CAN EASILY DO THIS BY LOGGING INTO YOUR SNEAKERBOY ID.

THE PASSWORD YOU PROVIDE WITH YOUR SNEAKERBOY ID SHOULD BE UNIQUE AND YOU ARE RESPONSIBLE FOR ENSURING THAT IT IS KEPT SECURE AND FROM ANY UNAUTHORISED USE. PLEASE NOTIFY US IMMEDIATELY AT HELP@SNEAKERBOY.COM IF YOU BELIEVE THAT THERE HAS BEEN ANY UNAUTHORISED USE OF YOUR SNEAKERBOY ID/PASSWORD.

YOUR PRIVACY IS IMPORTANT TO US. OUR PRIVACY POLICY SETS OUT HOW WE WILL COLLECT, LOOK AFTER AND USE YOUR PERSONAL INFORMATION. WE WILL ONLY HAVE PERSONAL INFORMATION ABOUT YOU THAT YOU CHOOSE TO GIVE TO US AND WE WILL IMMEDIATELY STOP ANY COMMUNICATIONS THAT YOU SAY NO TO.

ORDERS

TO PLACE AN ORDER YOU MUST:

  • BE 18 YEARS OF AGE OR OVER (BY PLACING AN ORDER YOU PROMISE THAT THIS IS THE CASE);
  • USE AND HAVE BEEN ISSUED A VALID CREDIT/DEBIT CARD THAT IS ACCEPTABLE TO US;
  • AUTHORISE US TO PROCESS CHARGES ON YOUR CREDIT/DEBIT CARD IN THE AMOUNT OF THE TOTAL PURCHASE PRICE FOR THE GOODS ORDERED; AND
  • OTHERWISE MEET OUR ELIGIBILITY CRITERIA AND ORDERING PROCEDURES.

WHEN YOU PLACE AN ORDER, YOU OFFER TO PURCHASE THE GOODS SET OUT IN THE ORDER (GOODS) FOR THE PRICE, INCLUDING DELIVERY FEE AND ANY APPLICABLE TAXES, SPECIFIED. IF WE DON'T ACCEPT YOUR OFFER (E.G. BECAUSE OF PROBLEMS WITH PAYMENT), WE WILL LET YOU KNOW AS SOON AS POSSIBLE. YOUR ORDER WILL BE ACCEPTED WHEN WE SEND YOU AN EMAIL CONFIRMING THAT YOUR ORDER HAS BEEN ACCEPTED, OR WHEN WE ACTUALLY DISPATCH THE GOODS, WHICHEVER OCCURS FIRST. EVEN WHERE WE SEND YOU AN EMAIL ACCEPTING YOUR ORDER, IT REMAINS SUBJECT TO AVAILABILITY. IF THERE IS A PROBLEM WITH AVAILABILITY, WE WILL CONTACT YOU AND OFFER AN ALTERNATIVE OR A FULL REFUND. IF WE ARE ONLY ABLE TO FULFIL PART OF YOUR ORDER, PAYMENT WILL BE TAKEN FOR YOUR WHOLE ORDER, THEN ON DISPATCH A REFUND TO THE EXTENT RELATING TO THE UNAVAILABLE GOODS WILL BE MADE.

WEBSITE CONTENT, FUNCTIONALITY, VIRUSES ETC.

WHILST WE TRY OUR BEST TO ENSURE THAT THE INFORMATION CONTAINED ON THE WEBSITE IS ACCURATE AND UP TO DATE, YOU SHOULD NOT RELY ON THAT INFORMATION WITHOUT FIRST HAVING INDEPENDENTLY VERIFIED IT. SOME OF THE INFORMATION WILL BE INFORMATION PROVIDED BY THIRD PARTIES (SUCH AS DESIGNERS) OVER WHICH WE HAVE NO CONTROL.

WE WILL IMPLEMENT INDUSTRY STANDARD VIRUS PROTECTION MEASURES BUT CANNOT GUARANTEE THAT A SOFTWARE VIRUS, SPYWARE OR OTHER FORM OF MALICIOUS CODE OR SIMILAR ITEM WILL NOT BE TRANSMITTED. YOU SHOULD ENSURE THAT YOU USE UP TO DATE VIRUS PROTECTION SOFTWARE AND MUST TAKE ALL NECESSARY MEASURES TO GUARD AGAINST THE RISK OF INFECTION/TRANSMISSION.

WE WILL TRY OUR BEST TO ENSURE THAT THE WEBSITE IS OPERATIONAL AT ALL TIMES BUT YOU ACKNOWLEDGE AND ACCEPT THAT THERE WILL BE INSTANCES OF DOWNTIME AND/OR INSTANCES WHERE NOT ALL OF THE FUNCTIONALITY OF THE WEBSITE IS AVAILABLE. WE DO NOT PROMISE THAT THE WEBSITE WILL BE ERROR FREE. NO-ONE CAN GUARANTEE THAT A WEBSITE WILL BE UP 100% OF THE TIME OR THAT IT WILL BE COMPLETELY WITHOUT ERRORS. PLEASE NOTE THAT AS COMPUTER MONITORS VARY, THE COLOURS OF GOODS THAT WE SUPPLY TO YOU MAY DIFFER FROM THE COLOURS THAT YOU VIEWED AT THE TIME OF PLACEMENT OF YOUR ORDER. THESE SHOULD BE RELATIVELY MINOR IN MOST CASES BUT WILL DEPEND ON THE CALIBRATION OF YOUR MONITOR.

EXTERNAL LINKS ON THE WEBSITE ARE SUPPLIED FOR CONVENIENCE ONLY AND ARE NOT ENDORSED BY US. YOU MUST NOT LINK TO THE WEBSITE OTHER THAN WITH OUR PRIOR EXPRESS WRITTEN PERMISSION (WHICH, IF GIVEN, MAY BE WITHDRAWN AT ANY TIME).

TO THE EXTENT THAT APPLICABLE LAWS ALLOW, YOU USE THE WEBSITE (AND ANY EXTERNAL LINKS ON THE WEBSITE) AT YOUR OWN RISK.

PUBLIC FORUMS

WE MAY MAKE AVAILABLE PUBLIC FORUMS ON THE WEBSITE (INCLUDING BULLETIN BOARDS, USER REVIEW AREAS, BLOGS, CHAT ROOMS AND ANY OTHER PUBLIC FORUMS WHERE USERS MAY COMMENT OR OTHERWISE DISPLAY CONTENT) (PUBLIC FORUMS). WE DO NOT REVIEW, ENDORSE OR APPROVE, NOR ACCEPT ANY LIABILITY FOR, ANY MATERIALS SUBMITTED TO OR DISPLAYED ON PUBLIC FORUMS BY THIRD PARTIES. YOU MUST NOT USE THE WEBSITE TO POST OR DISPLAY ANY MATERIAL THAT IS UNLAWFUL, DEFAMATORY, ABUSIVE, INDECENT, OR OFFENSIVE OR WHICH CONTAINS ANY VIRUS, SPYWARE, MALICIOUS CODE OR OTHER SIMILARLY HARMFUL ITEM. WE MAY AT ANY TIME REMOVE ANY MATERIAL SUBMITTED TO OR DISPLAYED ON A PUBLIC FORUM.

COPYRIGHT

THE WEBSITE AND ITS CONTENTS ARE SUBJECT TO COPYRIGHT. THE COPYRIGHT IS OWNED BY US, OR IN THE CASE OF SOME OF THE MATERIAL DISPLAYED, A THIRD PARTY. YOU MAY VIEW THIS WEBSITE AND ITS CONTENTS USING YOUR WEB BROWSER AND ELECTRONICALLY COPY AND PRINT HARD COPIES OF PARTS OF THIS WEBSITE SOLELY FOR PERSONAL, NON-COMMERCIAL USE. ANY OTHER USE, INCLUDING THE REPRODUCTION, MODIFICATION, DISTRIBUTION, TRANSMISSION, REPUBLICATION, DISPLAY OR PERFORMANCE OF THE WEBSITE (OR ANY OF ITS CONTENT) IS STRICTLY PROHIBITED.

TRADE MARKS

THE WEBSITE INCLUDES REGISTERED TRADEMARKS, AND OTHER TRADEMARKS THAT ARE OTHERWISE PROTECTED BY LAW. EXCEPT AS OTHERWISE EXPRESSLY AUTHORISED, YOU MUST NOT USE ANY OF THESE TRADEMARKS.

AMENDMENT

WE MAY AMEND THESE CONDITIONS AT ANY TIME. PLEASE CHECK BACK REGULARLY. ANY AMENDMENTS TO THESE CONDITIONS WILL TAKE EFFECT ON AND FROM THE TIME OF POSTING ON THE WEBSITE.